Privacy Policy | P.K. Wadsworth Heating & Cooling

Privacy Policy

Your privacy is important to us, and this policy will inform you of the information that P.K. Wadsworth may collect from you, how it is used, and/or disclosed. By using our Website, www.pkwadsworth.com, you are acknowledging and accepting the practices and information described in this policy and on our Website.

P.K. Wadsworth Heating & Cooling will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, Dispatch notification and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe, at any time and no further messages will be sent.” They will also be informed that their information will not be shared with third parties.

By submitting our contact form and signing up for texts, you consent to receive text messages from P.K. Wadsworth Heating & Cooling at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help.

Collecting Personal Information

When you visit our Website, we may collect personal and non-personal information such as: domain name, IP Address, type of Internet browser used, operating system, what brought you to our Website, which pages you visited, and the length of time you were on each page. We work with third parties, using cookies and other similar identifiers, to collect user data on our Website and elsewhere on the Internet for the purposes of tracking and advertising. Additionally, any information you willingly submit to us via our Website or otherwise will be collected. We may use this information to contact you in the future regarding specials, new products, services, or changes to this privacy policy.

Using Information

We may use the information we have collected primarily for our own internal purposes, including improving our products, services, Website, advertising, remarketing efforts, etc. However, we may also use your collected information to contact you to respond to inquiries or provide information about our services.

Protecting Information

P.K. Wadsworth generally follows accepted industry standards when it comes to protecting the information you submit to us and that we gather, both during transmission and once we receive it. We use appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Web Browser Cookies

We may use “cookies” to enhance your experience on our Website. A cookie is a piece of data placed on your hard drive for record-keeping purposes by your web browser that may sometimes track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers. We may also disclose your customer information with third parties in order to perform services on our behalf, and we will obtain consent for such sharing where it is legally required.

We will disclose personal information and/or an IP Address when required by law or in good-faith belief that such an action is necessary to: cooperate with an investigation of purported unlawful activity, protect the rights or property of our Website and related properties, or identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties.

Please keep in mind that if you voluntarily submit your information in a public forum on our related to our Website—such as a comment section, discussion board, etc.—it may be collected and used by others, and we have no control of how third parties may use your publically accessible information.

Third-Party Websites

P.K. Wadsworth’s Website may contain links to third-party websites, including links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Privacy Policy Changes

P.K. Wadsworth may make changes to this privacy policy at our discretion. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. By using our Website, you acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Consent

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Please note your SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties and affiliates for marketing purposes.

If you would like to opt out of our tracking, you may do so here:

https://link.edgepilot.com/s/8dc9b38a/Mg6wuJ0Az0eNe9lSm-wgaw?u=http://www.aboutads.info/choices/

https://link.edgepilot.com/s/1fce82a5/UB4s9NTgR0Sf-hBk7g12KA?u=http://www.networkadvertising.org/choices/

If you have questions about our privacy policy, please contact us.

Last updated: 02/04/2025

What To Expect

Discover the P.K. Wadsworth Heating & Cooling Difference

Over 85 Years of Service in Ohio

P.K. Wadsworth Heating & Cooling has kept homeowners throughout the Greater Cleveland area comfortable since 1936.

Upfront Pricing

No surprise or hidden fees when you get your invoice. We ensure you always know exactly what you’re paying for before any work starts.

Timely Service

When you call us, you can expect timely responses to your HVAC or water heater requests & on-time arrivals to your home.

Over 2k Google Reviews

With over 2k five-star Google reviews, you know you can trust us with any heating, cooling, or water heater services.

Family -Owned & Operated

Our family-owned & operated business has proudly served the Cleveland, OH, area for nearly a century.

Unmatched Warranties & Guarantees

You can trust that we will always provide warranties and guarantees for our services in writing.

Over 85 Years of Service in Ohio

P.K. Wadsworth Heating & Cooling has kept homeowners throughout the Greater Cleveland area comfortable since 1936.

Upfront Pricing

No surprise or hidden fees when you get your invoice. We ensure you always know exactly what you’re paying for before any work starts.

Timely Service

When you call us, you can expect timely responses to your HVAC or water heater requests & on-time arrivals to your home.

Over 2k Google Reviews

With over 2k five-star Google reviews, you know you can trust us with any heating, cooling, or water heater services.

Family -Owned & Operated

Our family-owned & operated business has proudly served the Cleveland, OH, area for nearly a century.

Unmatched Warranties & Guarantees

You can trust that we will always provide warranties and guarantees for our services in writing.

Review Image
Our Reviews See What Your Neighbors Are Saying

Ist time using this company, very satisfied with their job! From scheduling to finish installation just within 2 days, Efficient and seamless. Jacob did the diagnostic test, giving me sufficient info for me to make decision. Eric did consult and helped me getting a good deal.…

Lianqiao Z

Lianqiao Z

I had an excellent experience with every person I interacted with when I got my furnace replaced and AC unit installed. Scheduling was easy, Malcolm offered a great deal, and Skip and Jamal left the area pristine after installation. Truly can’t recommend enough!

Anelise H.

Anelise H.

I put a request to have a diagnostic done and the rep was there within the hour. Professional and nice! Spoke in a way I understood all and even helped with a side issue for the HVAC system he was not here for! Would highly recommend…

Brian T.

Brian T.

I recently had the pleasure of having Mike O. from PK Wadsworth visit my home for an AC check-up. Even though I mistakenly overlooked our 8 am appointment, Mike showed immense patience and kindness, waiting outside for 20 minutes. Once the visit began, his friendly demeanor,…

Aaron B.

Aaron B.

P.K. Wadsworth is an excellent HVAC service company. All communication is extremely helpful to include a service call reminder email with the technician’s photo. I opted for the Preferred Service Plan which has many benefits. I have had the Spring and Winter (had this done a…

Denise

Denise